How it Works
When you have anxiety and/or depression, the world can feel grey. The Colour Project breaks down barriers to build a colourful community where everyone can feel supported, heard and safe.
TCP provides text-based peer support where help-seekers are connected to trained volunteers.
One-on-One
You will be connected to a trained volunteer for text-based mental health support. You can chat with your volunteer through the weeks until you decide you would like to be disconnected. You can do this by texting “STOPCHAT” to them.
Anonymous
Your identity will be hidden from the volunteer - it’s important to us!
Free of Charge
Our organization is non-profit,
and aims to make support accessible.
Getting Started
Thank you for believing in us! We’re here to believe in you.
By signing up, you will be connected with a peer support volunteer, who will be there to chat with you through the weeks, at times mutually convenient for the both of you.
Please note: This is not a crisis service, and volunteers are often unable to message back right away. They are there for you for the longer term, however, and will message back as soon as they can. Our volunteers are peers, just like you, and are looking forward to connecting with you!
Upon connecting, you may withdraw from the conversation at any time by texting “STOPCHAT” to your volunteer.
To get started, please enter your phone number:
Your phone number will be solely used to put you in contact with your peer support volunteer. Please refer to our FAQ section below for further inquiries regarding your privacy.
PLEASE NOTE: By signing up, you agree to our Terms & Conditions and Privacy Policy. Please contact us if you have any concerns.
Frequently Asked Questions
Where is TCP from?
We are based in beautiful Vancouver, British Columbia, Canada.
Can TCP be used as a counselling or crisis intervention service?
TCP is not a counselling or crisis intervention service. Our volunteers cannot provide medical / other advice and are not licensed professionals. What you will get is a passionate individual dedicated to providing you emotional support.
How confidential are my messages?
All sign-ups to connect and chat will be completely anonymous. Your phone number will be collected to for anonymous conversations between you and an assigned TCP volunteer, and will be shared only with Crisis Services Canada when there may be reason to believe that crisis intervention is required. All incoming and outgoing messages to and from TCP will be logged for safety purposes.
For more details, please read our Terms & Conditions and Privacy Policy prior to sign up.
How long can I be paired with a volunteer after I sign up, and how often can we chat?
You will be paired with the same volunteer until you text "STOPCHAT" to them (in one word together), or they do not hear from you after reaching out a few times (but they will always let you know before being unpaired). After you are connected with a volunteer, they will agree with you on set times to connect each week, with any times outside of this being fluid and dependent on availability. You are welcome to text at any time, and your volunteer will message you back as soon as they can. They will also check in with you from time to time.
If you are ever unsure about anything, feel free to ask your volunteer, or contact us.
Contact
If you have any questions about The Colour Project, please email Amanda and Ian at hello@thecolourproject.ca.
